FAQ
Clear answers for setup, trials, payments, and safe testing.
These answers keep expectations realistic and help users understand the product workflow before using automation.
Does OptionBot.io guarantee profit?
No. It provides software workflow tools, educational analysis, and execution controls. Market outcomes remain uncertain.
Do users need a Chrome extension?
No. The customer-facing product is a Windows desktop app with an embedded Chromium browser and a managed settings panel.
Why does the app use MT5?
MT5 can provide local candle data through an Expert Advisor bridge. That makes feed health and symbol matching easier to inspect.
How does trial activation work?
The user registers through the referral link, confirms the broker email, then enters the Quotex Trader ID. The backend checks confirmed referral records and binds the trial to the first device.
Can the admin change trial length?
Yes. The admin dashboard can set the referral trial duration for the next verified users.
How does paid activation work?
The backend creates the payment order and activates or extends the selected plan after payment confirmation reaches the backend.
How do I contact support?
Use WhatsApp +917278361002 for fastest help, or Telegram @algomatrix_prabir. Include your email, Trader ID, app version, and a screenshot when possible.
What should users test first?
Use demo mode, confirm the MT5 feed, match the symbol, test one manual action, and keep conservative stake/cooldown settings.